Items where Author is "Prasad, Manu"
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Vashishth, Abhishek
, Prasad, Manu, Shenoy, Padmavathi and Mohnot, Jitesh
(2021)
Taking stock and moving forward: A case for organizational theories in service quality research.
Services Marketing Quarterly, 42 (3-4).
pp. 208-233.
ISSN 15332969