Pathak, Kanishka, Prakash, Gyan, Samadhiya, Ashutosh, Kumar, Anil and Luthra, Sunil (2024) Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens. Journal of Retailing and Consumer Services, 82. ISSN 09696989 (In Press)

Prakash, Gyan, Choudhary, Sangita, Kumar, Anil, Garza-Reyes, Jose Arturo, Khan, Syed Abdul Rehman and Panda, Tapan Kumar (2019) Do altruistic and egoistic values influence consumers’ attitudes and purchase intentions towards eco-friendly packaged products? An empirical investigation. Journal of Retailing and Consumer Services, 50. pp. 163-169. ISSN 09696989