Kukreti, Kamlesh, Ganguly, Kunal K and Samad, Taab Ahmad (2023) Empirical benchmarking of virtual service centers' service quality: a case of a large telecom service provider in India. International Journal of Quality and Reliability Management, 40 (5). pp. 1362-1386. ISSN 0265-671X

Samad, Taab Ahmad, Ganguly, Kunal K and Das, Debabrata (2023) Towards a framework for development of Crowd Logistics: Paving the way for sustainable logistics. Computers & Industrial Engineering, 176: 109008. ISSN 1879-0550

Samad, Taab Ahmad, Sharma, Rohit, Ganguly, Kunal K, Wamba, Samuel Fosso and Jain, Geetika (2022) Enablers to the adoption of blockchain technology in logistics supply chains: evidence from an emerging economy. Annals of Operations Research, 327 (01). pp. 251-291. ISSN 02545330