Items where Author is "Bharti, Kumkum"
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Adil, Mohd, Sadiq, Mohd, Jebarajakirthy, Charles, Maseeh, Haroon Iqbal, Sangroya, Deepak
and Bharti, Kumkum
(2022)
Online service failure: Antecedents, moderators and consequences.
Journal of Service Theory and Practice, 32 (6).
pp. 797-842.
ISSN 2055-6225